Text and email reply agent | Thirteen Pandas

Text and email reply agent

Answers customer texts and emails from the answers you approve, around the clock, and passes anything it cannot answer to you.

Price
/ month
Includes 400 conversations a month

Shown in CAD, taxes extra. If a month runs over, we tell you before billing anything extra. Extra usage is billed in simple blocks at the rate on your quote. One-time setup from .

What we need from you
  • A list of common questions and answers
  • Access to the inbox or number it should answer
  • Rules for what must go to a person

How it works

  1. You give us your common questions and answers.
  2. The agent answers incoming texts and emails.
  3. Anything outside the FAQ is passed to you with the context.

Used in these bundles

Questions

Can it say wrong things?

It only answers from your approved FAQ. If it is unsure it hands over to you.

Can it send as my name?

It replies as your business and tells people they are talking to an assistant.